rab Ride Hailing in Thailand

Thai regulations have, in practice, prohibited ride-hailing operations despite the emergence of multiple sector participants over the past few years, and increased popularity among consumers. A new regulation sets the stage to formally legalise ride-hailing business activities.

Regulation details

On 25 May 2021, the Cabinet approved a draft Ministerial Regulation on Ride-Hailing Cars Carrying Not More Than Seven Passengers Via Electronic Systems (the “Draft MR”). The Draft MR aims to legalise and regulate ride-hailing services in Thailand. The full version of the Draft MR has not been made available to the public.

Vehicle requirements

The draft MR will set out the qualifications of the vehicle to be registered in the application to carry out ridehailing services. Qualifications and details include the type of car and service year, mandated passenger insurance, signage indicating registration as a hired car via electronic system affixed to the car and rates of service fees.

Operator requirements

Ride-hailing application providers have to submit a work manual for their ride-hailing application and meet the minimum requirements under the Draft MR or its subordinated laws, including the following:
– being a juristic person registered under Thai law;
– having registered capital of not less than the amount to be set forth in the subordinated laws (i.e., tentatively, at least Baht 5 million);
– having a place of business in Thailand;
– ready to provide a 24 hour service; and
– must not be a person whose GPS provider license has been revoked.

Authentication and personal information

Ride-hailing applications must include an authentication system for verifying authorized drivers, such as a pin code, face scan or fingerprint. In addition, the ride-hailing application providers must conduct a criminal record check on the drivers with the Royal Thai Police. Therefore, it is unavoidable that the ride-hailing business will involve sensitive data under the Personal Data Protection Act, B.E. 2562 (the “PDPA”).


The approval of the Draft MR comes as a welcome move to ride-hailing application providers that have been operating in Thailand under a grey area of the previous laws. However, current and potential business operators in this sector should be aware of the implications under the PDPA when vetting drivers and collecting and saving personal information. We will continue to monitor this topic and provide updates on material changes, or additional laws that may be passed.

If you would like to discuss any of the legal implications of the matters discussed above, please contact the
authors listed in the right-hand column.

Key Contacts

Nuanporn Wechsuwanarux

Nuanporn Wechsuwanarux
TEL+66-2-009-5000 Ext. 3329

Panupan Udomsuvannakul

Panupan Udomsuvannakul
TEL+66-2-009-5000 Ext. 3110

Suphakorn Chueabunchai

Suphakorn Chueabunchai
TEL+66-2-009-5000 Ext. 3110

Theerapat Sombatsatapornkul

Theerapat Sombatsatapornkul
TEL+66-2-009-5000 Ext. 3209


Chandler MHM Limited
36th Floor, Sathorn Square, Office Tower, 98 North Sathorn Road , Silom, Bangrak, Bangkok 10500 , Thailand.

Related Articles by Firm
New regulation on the prohibition of sales of alcoholic beverages online
In line with evolving trends in technology, certain entrepreneurs and retailers have started using online channels to sell alcoholic beverages, which makes it difficult to ensure the sale of such beverages is in accordance with existing laws ...
Nok Air Rehabilitation Proceedings – Updates for Creditors and Lessors
As the global travel industry continues to grapple with the effects of COVID-19, many companies are now beginning to seek protections under various insolvency regimes ...
Thai data privacy act exemptions
A cabinet resolution has approved a draft Royal Decree on temporary exemption of PDPA enforcement for some organisations and businesses.
Procurement of power from community-based power projects
These projects are intended to help generate and distribute income to local communities and promote their participation in local power projects.
Updated standards for e-meeting security
The Emergency Decree requires that electronic meetings follow the security protocols set forth under a notification from the Ministry of Information and Communication Technology.
Waste to energy projects in Thailand
A brief overview of the legal issues related to the development of a municipal solid waste to energy project.
Scrutinising CP Group’s acquisition of Tesco
The decision of Thailand’s competition authorities will set a precedent regarding merger control and provide clarity on market definitions.
PPP projects in Thailand’s EEC
Thailand will continue to aggressively move forward with legislation that streamlines implementation of important PPP projects. This legislative trend presents new opportunities for foreign and local investors alike, with a focus particularly in Thailand’s infrastructure sector ...
Community-based power projects in Thailand
A feed-in tariff scheme for power generated by community-based projects has been approved.
Thailand Plus incentives under BOI
The two new incentives encourage companies to move from overseas to Thailand.
Thailand’s OTCC issues first industry-specific conduct guidelines
Guidelines on the conduct between wholesale and retail business operators and their trade partners announced by the Office of Trade Competition Commission.
Amendment to the Consumer Protection Act 
The Act strengthens the law relating to the safety of products and services.
Personal Data Protection Act published in the Government Gazette
Business operators should ensure that their businesses comply with the PDPA.
Amendment to Thai Arbitration Act
The Amendment expands the ability of foreign arbitrators and representatives to act in arbitral proceedings.
Update on Stamp Duty regulating electronic transactions
A new notification requires parties who enter certain electronic transactions to pay stamp duty in cash.
Ministerial Regulation removing back office services from the Foreign Business Operations Act announced
Certain back office service businesses will no longer require a foreign business licence.
Developments in Thai M&A
Corrupt practices, environmental breaches and merger filing are becoming more significant priorities for clients ...
Thailand: Projects and Energy
Commentary on the latest developments in the Thai projects and energy sector ...
Secondary laws under the Trade Competition Act BE 2560
The enactment of these five Notifications represents a significant leap of progress.
Thailand Update: Amendment to Work Permit Law
In response to criticism, the government decided to amend the Emergency Decree on Managing of Foreigners with relaxed penalties ...
Leasing of residential buildings − A contract-controlled business
The Contract Committee of The Consumer Protection Board recently announced a new Notification which designates the lease of residential property as a “contract-controlled business”.
New Mining Regulations for Thailand
On 30th January 2018, the Ministry of Industry issued a new notification regarding prohibited actions for foreigners ...
Mergers and acquisitions in Thailand
A number of factors are making Thailand a target of choice for international and regional investment ...
Thailand Anti-Corruption Update
National Anti-Corruption Commission Guidelines to Supplement Section 123/5 of the Organic Act on Counter Corruption ...
Amendment to the Thai Civil and Commercial Code
Part IX: Combination of Limited Companies ...
Thailand: Amendment to the Public Company Act
The National Council for Peace and Order has considered the lack of clarity on conditions, procedures and time limitations related to the laws governing business operations ...
Thailand: The Act on the Amendment to the Civil Procedure Code (No. 30) B.E. 2560 (2017)
There are a number of amendments to the current Civil Procedure Code (CPC) as part of its legal execution ...
Projects & Energy Special Report: Thailand: New Minerals Act
A new Minerals Act (BE 2560 (2017) was published on March 2, 2017 and took effect on August 30, 2017 (180 days after the publication date) ...
Thailand: ERC Announcement - Purchase of Electricity From Hybrid-Renewable Energy Small Power Producers
The Energy Regulatory Commission (ERC) issued an invitation to bid for the sale of electricity from Hybrid-Renewable Energy Small Power Producers (SPP) on 4 August 2017 ...
Thailand: New Amendment to the Labor Law
The Labor Protection Act B.E. 2541 (“LPA”) was first enacted in February 1998; the LPA has been amended several times ...
Thailand: Extension of the Reduced VAT Rate
Value added tax (VAT) is an indirect, non-cumulative, consumption tax levied on the supply of goods or provision of services in Thailand ...
Thailand: Ten year visa extension
Due to the rapidly increasing number of foreign senior-citizens seeking Thailand as a retirement destination, Thailand’s Cabinet recently approved the ten-year retirement visa extension ...
Thailand: The New Trade Competition Act
On 24 March 2017, the National Legislative Assembly (the “NLA”) in Thailand passed the final reading of the draft Trade Competition Act ...
Thailand: Amendment to BOI Act to create new BOI benefits
The Thai government has recently been promoting “Thailand 4.0”, which refers to creative and innovative industries ... as a master plan to pull Thailand out of the middle-income trap and toward becoming a high-income country ...
Energising Thailand’s M&A sector
With a focus on the energy and natural resources sector, Chandler & Thong-ek Partner Ratana Poonsombudlert answers our questions on Thailand’s M&A present and future
Related Articles
IHC Magazine: April 2024 issue featuring Firms of the Year 2023 Results
As we round off the first quarter of this year, we are proud to showcase our IHC Firms of the Year for 2023. These firms have been selected by our IHC community in recognition of their invaluable contribution to their clients’ ...
Related Articles by Jurisdiction
Latest Articles